Resources

losing employees

What’s Your True Cost Of Attrition?: A Guide To Identifying And Calculating The Hard And Hidden Costs Of Losing Employees

READ
contact center stress

How Cristen Improved Her Contact Center Stress Resilience With Tenacity

WATCH
call center employee incentives

These Call Center Employee Incentives Helped Improve Hunter’s Life

WATCH
call center data

Too Much Call Center Data: What To Do

READ
workforce analytics

Michael Housman Interview With Tenacity CEO, Ron Davis

WATCH
call center attrition

The Real Cost Of Call Center Attrition – Ron Davis at CCAP

WATCH
avoid employee burnout

How This Call Center Agent Was Able To Avoid Employee Burnout

WATCH
hooked on tenacity

Why This Contact Center Agent Got Hooked On Tenacity

WATCH
stressful call center job

Why Selena Stayed In Her Stressful Call Center Job

WATCH