Resources

became healthier

How This Call Center Agent Became Healthier With Tenacity

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customer experience

Where Customer Experience Meets Agent Experience

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call center community

Tenacity Opened Up Crystal’s Call Center Community

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Techstars

Tenacity Techstars Demo Day Presentation

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customer experience podcast

Customer Experience Podcast with CEO, Ron Davis

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call center supervisor

A Day in the Life of a Call Center Supervisor

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call center workforce optimization

Call Center Workforce Optimization “Myth Busters” Podcast with CEO, Ron Davis

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piloting tenacity

Podcast: Piloting Tenacity with Scott Anderson, VP Concentrix, Global BPO

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employee engagement

CRMXchange: Employee Engagement and Customer Loyalty

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