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call center employees

The Company That’s Figured Out How To Help Call Center Employees Not Hate Their Jobs

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seattle startup

Founded At MIT, This Startup Just Picked Seattle For Its New HQ

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happy customers

Happy Contact Center Agents Equal Happy Customers

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improving customer service

Improving Customer Service And Support By Reducing Contact Center Agent Stress And Attrition

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retaining employees

Retaining Employees and Their Sanity!

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MIT research results

Management Technology 2.0: Can MIT Research Results Impact Turnover?

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