Press

call center representatives

4 Call Center Management Principles Any Business Can Learn From – Surviving The Baptism Of Fire

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marketing

Building Blocks: Ron Davis, CEO At Tenacity Talks Marketing Tech

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contact center agent attrition

The True Cost Of Contact Center Agent Attrition

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losing employees

What’s Your True Cost Of Attrition?: A Guide To Identifying And Calculating The Hard And Hidden Costs Of Losing Employees

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call center data

Too Much Call Center Data: What To Do

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american journal of health promotion

CEO, Ron Davis, Featured in the Innovation Issue of The American Journal of Health Promotion

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contact center technology award

Tenacity Receives 2016 CUSTOMER Contact Center Technology Award

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solving contact center attrition

Solving Contact Center Attrition

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make workers happy

How Companies Are Using Technology to Make Workers ‘Happy’ in Their Crappy Jobs

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