Tenacity is the only solution proven to reduce attrition in call centers. Using a blend of social and behavioral science, Tenacity’s solution reduces employee turnover by improving quality of life for agents. As you can see below, Tenacity has always produced massive ROIs and also improves some customer experience metrics (e.g. NPS and CSAT). Take a look at our award-winning results!
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Tenacity's employee engagement and retention software transforms your center into a compelling, rewarding and satisfying workplace, helping you retain your agents and deliver a better outcome for every customer.